Individual contributor and collaborator at Optum

60% confidence Boost by making a case for Single Sign-On

2024 | Duration: 12 months

Collaborated with 13 LOB's stakeholders and cross-functional teams to design a seamless and intuitive sign-in process. By leveraging user research and incorporating feedback into product roadmaps, we significantly improved user satisfaction.

Externship with Salesforce

June 2021 | Duration: 6 weeks

Worked in collaboration with salesforce to facilitate better user experience to the Trailhead Live module, a video streaming platform.

Reframe Design Challenge

Jan 2023 | Duration: 7 Days

Executed an independent Design Challenge to improve the onboarding process of the Reframe application that is is a habit change program focused on helping people in  changing their drinking habits - whether it is cutting back or complete abstinence from alcohol.

NNG Design Review Exercise

Jan 2023 | Duration: 48 Hours

This Design review aimed to conduct a Usability Analysis of a SAAS product's dialog box, evaluating its strengths and weaknesses with reasoning for improvements to enhance user experience.

Mathworks Design Challenge

Subway system Designer

July 2022 | Duration: 7 Days

Executed an independent project to help subway designers in designing a subway system for a city considering the environmental and logitical constraints.

Academic Project at Indiana University

JEDI Toolkit for CUI Designers

October 2021 | Duration: 8 weeks

Created a toolkit to assist designers in designing conversational user interfaces by considering Justice, Equity, Diversity, and Inclusivity. A free toolkit for CUI designers is available for download.

Academic Project at Indiana University

Ease of Technology adoption for the Digital Immigrants

May 2021 | Duration: 6 weeks

The aim of our project was to ease the process of technology adoption by the digital immigrants and enable them to independently learn and use the applications.

Independent project with Design boat

Maidly - Maid management application

August 2020 | Duration: 6 weeks

Maid management application, that helps you to find a maid as per your requirements and demands of the society, so as to sweep away all your troubles, while you can focus on your job and be more productive.